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Status Reviewed
Categories Admin Experience
Created by Guest
Created on Sep 21, 2021

Ability to Resend Enrollment Emails

I the event a learner didn't receive or deleted the initial enrollment email for a particular course, it would be nice if as Admins we can resend the email to the learner.

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  • Admin
    David Ferrucho
    Reply
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    Jan 6, 2025

    Thank you for sharing your idea with us. While we don’t currently have the exact feature(s) you are requesting, we believe we’ve identified a suitable workaround to help you achieve your desired results.

    By navigating to the User Enrollments Report and selecting the user you’d like to resend the enrollment email to, you can re-enroll them in the course. This action will resend the re-enrollment email to the user. Additionally, you can use the "Send Nudge Email" option when creating or editing a course. This feature allows you to schedule automatic reminder messages based on how frequently you’d like to remind users of their enrollment in a course. Please refer to the screenshot below for more details.

    We’d love to hear your feedback on whether this workaround meets your needs or if you can provide more details to help us better understand your request.