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Status Reviewed
Created by Guest
Created on Sep 26, 2022

Instead of "completed", notify learners that updates are available/ changes were made in previously completed courses

In software, the product can change frequently. This means we have existing courses that get updated from time to time with new content or changes. However, when we publish these changes, learners still see 100% completed for any course they previously took. Can we have a way to change the badge from "completed" to "updates available" or something like that? When they see "completed", it seems like they do not need to take the course. But they do.

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  • Guest
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    Dec 20, 2022

    We have this too, our organisation is a fintech and the product (an app) is continuously updating. These are often subtle changes, i.e. an update to an existing feature, not just brand new features, and it does not make sense for us to constantly make new trainings over and over again. The ability to update existing training and advising learners that they have something to look at would be unbelievably helpful for us.

    Aside from the above case, I think purely also the ability to update without risking everyone's enrolment would be helpful. It regularly happens that small updates like spelling mistakes, change some images to reflect new looks etc. need to be done in a course and it's not ideal that this risks the enrolments of existing users. We use Create to create our courses and then upload onto the LMS.

  • Guest
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    Oct 25, 2022

    We have this use case too. We create courses for our ever-changing saas platform and constantly have new and returning customers access the content. It's not feasible to create new versions of everything. It makes much more sense to update the existing courses within curricula so everyone sees the most up to date versions. For people that have already completed something that then gets updated, I would love some sort of indication that the content has since been updated. We would only be interested in updated versions of learning objects, not updates to course settings/details/resources.

  • Guest
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    Oct 20, 2022

    @Drew I don't use the Course Bundles but could that be a way to group the courses that are related (as opposed to putting them in a true curriculum) and you could still set prerequisites for course/step 1 to be followed by course/step 2 but then each module kind of behaves on its own. And there's no % complete like a curriculum, and maybe have it in its own Category so the courses can appear together in the My Courses structure. So you have the flexibility to update. Once you need to reissue the new content, make a new Course Bundle and the new stuff can remain "Complete" but the refreshed stuff is then ready for a do over and it doesn't affect eh modules with no changes.

    I'd love to have the feature you detailed in a way that makes sense, especially since you may want to roll out a series of related materials over time and if they are grouped in a curriculum is makes sense.

  • Guest
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    Oct 20, 2022

    what could options added to re-enroll look like? Re-enroll with or without progress reset maybe isn't too complicated?

  • Guest
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    Oct 20, 2022

    It's a tough balance between academic/accreditation and providing training information. I see that absorb has a very strong focus on having the LMS function for accreditation (ie: certificates/completion status) that greatly limits organizations that more often just want to put out information training that can be tracked for activity. We often don't care if a course or curriculum is marked complete and this design of hard laws on certification and completion does create workaround challenges.

  • Guest
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    Oct 20, 2022

    Thank you for your idea. As shared by Frances, it would be a change to current behavior, especially with certificate and compliance completed courses, and our best practice recommendation would be to create a completely new course (or curriculum). Having said that, for which types of changes would the learner need to be updated? New lessons, replaced lessons, resources, other course details?

  • Guest
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    Oct 4, 2022

    I think its tricky logic to have something that "was complete" at 100% now roll back to 90% or whatever. Especially if a certificate is issued. I would like the option to somehow 'add updates' or new modules to something already established. The only way I think this could be done is duplicate the Curriculum, make is 2.0 Edition or whatever and they would still have credit for the complete courses/modules from last time, up to 90% but the 'new' i the new 10%, but they would still have two curricula on their dashboard we very similar names.