I have many FAQs loaded in multiple languages. Sometimes, there is more than one FAQ with the exact same question, but a different answer. For example, if an internal employee needs support, they need to raise a ticket through our ticketing system, but if an external customer needs support, they need to contact their local IT team. When I later need to edit the FAQs, I don't know which one to edit without opening it up, realising it's the wrong one, and going back and opening the other one. It would be much more efficient if I could add tags to allow me to filter by language and customer.