An incorrectly formatted postal code on a user account can disable saving other edits on the user account, and no indication is provided to the admin that the postal code is the problem. Please do some data validation for USA and Canadian postal codes upon user creation (when using either Learner or Admin interface) and editing to clue the admin/user to the bad data issue.
Thank you for sharing your idea with us! We’re excited to let you know that your suggestion has been implemented and is now live on our platform.
This enhancement is available when creating or editing a user's information. If the zip code or postal code is formatted incorrectly, the Contact Information section will be highlighted in red, and a message will appear indicating the format issue. Please refer to the screenshot below for reference.
Your input was instrumental in making this improvement possible, and we’re sincerely grateful for your contribution. If you have any questions about this feature or additional suggestions, we’d love to hear from you!
