To better troubleshoot and do testing collect the following information from learners and make it visible and reportable only to those with system administrator roles especially under the lesson activity AND a report:
Device
Device Type (Mobile, Desktop, Laptop, Tablet, Etc.)
Operating System Name and Version
Browser Name and Version
IP Address
Country
Provence / State
Is a VPN Detected? (Okay, I recognize this is a wish list item, but would be awesome if it won't cause a drag on platform performance.)
Thank you so much for taking the time to submit this request. We completely understand the importance of being able to view this user information for troubleshooting purposes. While we can’t prioritize this suggestion at the moment, please know that we value your input and will definitely keep it in mind as we work on improvements to our user reports. Specifically, we’ll consider the possibility of selecting from the list you provided and adding it as a column or filter.
Thank you again for sharing your idea with us. We truly appreciate your contributions and encourage you to continue submitting suggestions, your feedback helps us keep improving!