I'm not sure if I'm missing a setting somewhere but I think it would be really useful to receive an email notification when someone comments on a post in the collaborations tool (like in lots of other areas in Absorb). I don't expect our learners to actively log in every day just to see if anyone has interacted with their posts. This leads to most attempts at discussion to dry up after only one interaction.
Agree with this one. People don't just check back in to see if further replies or comments have been posted and hence threads just die. email notification would fuel better collaboration!
This Engage feature just doesn't work. It needs to notify people when they receive a comment to their post.
This is a massive missing feature. How would anyone know if somone has responded to their post besides logging into it everyday? :/
We would really love notifications added! This would make or break us using the service.
Not sure what clients provided feedback on this that wouldn't benefit from having this added. This would be so helpful!!
Considering that this part of the add-on/pay extra features, I was hoping for this to be more robust given its name, "Collaborations." If Learners are in the middle of multi-week courses but they've completed all the other assignments and self-paced work there's no need for them to log in. If part of an assignment is to respond/reply to feedback on a project's post it makes it very disjointed to have to periodically check over and over to ensure everyone can/did respond during the 'review' or 'feedback' phase.
I also feel this is a very important feature. I have found the collaborations tool to be pretty useless without this. I thought I could get round it by running a collaborations report, but then there's no way in the report to quickly get to the comment in question. Plus, there's no search function within the collaborations tool so I can't even just search by the question/comment text, which is also a problem from the learner point of view as they can't see if anyone else has already asked that question and received a suitable answer.
Thank you for taking the time to contribute to this idea. We regularly review your feedback and it is instrumental to our feature prioritization and development process. After reviewing our most recent data and client feedback, we have decided to remove this item from our roadmap. It will be re-evaluated for inclusion on our roadmap in the future though, so please continue to share your feedback and your votes here.
In order to increase learner engagement, we are using Discussion Boards. If the learner does not get email notifications when new posts are added or if someone replies to their question, we will have way less engagement overall and this could be detrimental to the community of practice we are trying to build.
Think it's a good idea to not only have email notifications but have the capability to say if you get email notifications or have them show up as system notifications.
Yes options to choose which notifications you receive and how often. I.e. new collab, new post, new comment/ reply/ like. Receive daily, weekly, monthly, etc.
I had also submitted this as a request about a 1.5 years ago. There needs to be email notification to those associated with the course build/designing et al so we are aware comments are made. Running a Comments Report or checking the course daily is not a good use of our time. I'm shocked too more having voted for this. Try to ask your colleagues too to vote.
This is such a big gap in an otherwise really useful tool . Please put email notification on collaboration board soon.
This would really support our business and improve collaboration between course participants.
Agree; this is not true collaboration if parties are not notified of comments/responses.
The reason this INTEGRAL FEATURE does not have more upvotes is because it is an invisible problem! How would an admin know the reason their forums are not getting proper engagement if they don't realize NONE of the people engaging in the forums are being notified when comments happen? Imagine you never got notified of any engagement on your personal facebook, twitter, LinkedIn, etc.; you would quickly FORGET TO CHECK IT. Apologies for all the caps but I'm trying to ensure the inherent value and necessity of this feature is understood. Notifications are already setup in the system, this should be a gimme. Our portal is new, within the first 24hrs we had engagement in the forum from a learner asking a wonderful question based on a course they had taken that needed to be answered by the LMS admin. We engaged, but let me break down the problem so it is clear to see:
1- We had no idea anyone had engaged in the forum so quickly, we found it by chance while checking the design of the collaborations activities section.
2- We solved the learners problem by commenting to her forum post, but she has yet to re-engage at all (nearly a week later). Why? SHE DOESN'T KNOW WE'VE ANSWERED HER QUESTION. How does this make our customer feel? Unheard.
3- This breakdown in communication makes for a poor way to meet our customers where they are, communicating through engaging forums to solve their problems. As a result, collaborations activities are hurting our customer service image which is a poor reflection on the LMS.
If you think this is not an important issue, I challenge you to ask yourself how Reddit became what it is today. Collaborations Activities are not just a place for Learners to silo themselves in private conversations or speak into a void where responses occur by chance. They are a place to collaborate, and you can't collaborate if you aren't notified when things happen.
I speculate that since this problem is nearly 5 months old ... perhaps Absorb is not receiving these notifications.
surprized this doesn't have more upvotes. though my assumption is that it's because Collabs isn't a very widely adopted feature across most clients yet.