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Status Reviewed
Categories Learner Experience
Created by Guest
Created on Sep 27, 2022

Clarify Certificate is expired UI on Transcript

The current UI on the Transcript page causes confusion for many of our customers who think that the Certificate is expired key is indicating that their certificates listed below the key are all expired. Please change the formatting or language on this page to clarify that this is simply a key letting users know that the orange icon associated with a certificates indicates that it is expired, and that seeing this at the top of their page does not mean that all of their certificates are expired.

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  • Guest
    Reply
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    Feb 1, 2023

    Yes, this is very misleading and causes unnecessary confusion.

  • Guest
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    Oct 21, 2022

    Only showing the legend if at least once certificate in the list seems like the best solution.

  • Guest
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    Oct 20, 2022

    Hi Demetrio! Yes! That would help immensely!

  • Guest
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    Oct 20, 2022

    Thank you for your idea. We can certainly see the confusion. Would qualifying it with a term like "Legend" and/or only showing the legend if at least once certificate in the list was expired eliminate the confusion?