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Status Reviewed
Categories Reporting
Created by Guest
Created on Oct 7, 2022

Please add the ability to adjust the Waitlist Expiration time and keep the waitlist data after expiration

Please add the ability to adjust the Waitlist Expiration functionality. It's not ideal the Waitlist expire 24-hours prior to the Session start time. We should have control to manage the expiration time settings for waitlist.


It would be nice to be able to report on waitlist data. It is not ideal the waitlist data is automatically deleted once the expiration of 24 hrs. prior to start date hits.


If a staff member is complaining they cannot get into a training, It would be nice to have the ability to pull a report on how many times a person tried to register for the course & session but was waitlisted.

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  • Guest
    Reply
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    Dec 3, 2024

    Agree - having flexibility to determine if and when the waitlist expires would be ideal. We often have cancellations to our ILC events with less than 24hours notice and it would be nice to make the place available to someone on the waitlist.

    Also agree that we should be able to report on waitlist data at any time. This is helpful for planning as it can be used to help predict future event demand, and we may also want to contact those that were on the waitlist to let them know a new session has become available.

  • Guest
    Reply
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    Nov 27, 2023

    A whole year ago and the waitlist remains the same with no update. This is disappointing.

  • Guest
    Reply
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    Jul 19, 2023

    We haven't used this feature yet, but it will definitely make us think twice about using it!

  • Admin
    Majesty Igwenagu
    Reply
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    Jun 30, 2023

    Hi folks,

    I understand the need to access waitlist data pre and post-session. Where would you expect to access waitlist data? How would you like to filter it? Please tell me more about an ideal waitlist report.

  • Guest
    Reply
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    Jun 6, 2023

    Yes please! We often admit the waitlisted learners, but need to see the final count the day before to ensure we can make room. It is also helpful to have that data for later when reviewing the efforts a learner made to complete the training. We base disciplinary actions on their efforts to remain in compliance Lastly, we send out text and email reminders the day before and if there is a cancellation, we no longer have the waitlist to fill the seat.

  • Guest
    Reply
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    Nov 23, 2022

    I agree. At minimum the waitlist data should not disappear, it should be retained. Delegates often drop out on the day so waitlists should be active up until the time the sessions start.