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Status Reviewed
Categories Manager Experience
Created by Guest
Created on Mar 8, 2023

Certificate visibility in Manager Experience while completing Course again

Currently, if a Learner has completed a Course and achieved a Certificate but is then re-enrolled into the same Course, the previously achieved Certificate is not visible in Manager Experience even if the original Certificate is still valid. Seeing expired Certificates would also be helpful.

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  • Guest
    Mar 8, 2023

    It's important for a Manager to see all the Certificates his/her team members have earned - be it for re-enrolled courses or expired certificates. Expired certificates can trigger an action from the Manager to ask the team member to re-Certify themselves.