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Status Reviewed
Categories Manager Experience
Created by Guest
Created on May 17, 2023

Inactive Courses Should Not be Visible as Overdue in the Manager Experience

Courses that are "inactive" in the LMS should not be displayed as Overdue for employees in the Manager Experience. Employees cannot access the course content to complete a course once it has been switched to inactive.

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  • Guest
    May 18, 2023

    I agree with this! Our Managers do not know what courses are active vs inactive, so they may be telling their employees to finish something that can't even be found in the employee's Learner Experience. This causes confusion for both the manager and employee.