I'd like to start to use News Articles but cannot begin to use them without the ability to track views. Right now, the only method I'm able to find around News Articles views is the Search Analytics page but that is a less than ideal method of seeing how many views you may get on something since it doesn't give any user data or an easy way to see how many you get in a time. Ideally, I'd like to see both the ability to click on a specific News Article and click on the right sidebar an "Activity Report", like how courses work. I understand that courses you enroll in and News Articles you only read but since a user must click the “read” button, we should still be able to see who did. Even how the FAQ is setup would be better than the current. Additionally, or instead of, maybe an option for it under “Reports” to breakdown the News Article like how the Course Summary. Without some kind of visibility into if our users are actually reading the articles, we cannot use the feature and would likely look to external methods of making announcements – which is a shame since it’s a fourth of the features offered in the Engage set.
To be able to show value in L&D, we need to show how much our content is being used. News articles are an important way of highlighting content, particularly system updates, to users. So it's important to be able to determine how many times the article is being read and by how many users. If we only know the article has been read 100 times, we might think it's had great reach, but if you could see the users that have read it, you might realise that it's only 20 users who've read the content, but they've each accessed it 5 times. It's also useful to be able to determine if News articles are the best way to disseminate information - we can compare the usage of the news article vs the usage of content we've sent out via direct email or by enrolling users into a course.
Thank you for this idea - at this time, it is not currently in our plans to implement. Please continue to share your feedback and votes here so we can continue to evaluate priorities.