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Status Unreviewed
Categories Manager Experience
Created by Guest
Created on Jun 21, 2024

Allow Managers to Message Learners without going through Custom SMTP

We have custom SMTP messaging enabled and when Managers message learners, messages are sent from our generic LMS without any indicator that the message came from their Manager.

This poses problems for the Manager, Learner, and System Admins because there is no way to validate who sent the message. I don't want Managers to use our "official" LMS email for a variety of reasons and Learners need to know if their Manager is sending a message or enrollment to them specifically.

For Absorb customers with Custom SMTPs enabled, please provide the ability for Messaging to come straight from the Manager instead of our default "From Address". This messaging enhancement should also include enrollment notifications from the Manager interface.

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