Idea: Add the ability to let learners reset their online course progress.
Details: This feature will help releive the number of tickets received from learners that are encountering issues when replacing SCORM, AICC, Or TinCan files.
Learners can self-reset their course progress if they experience issues with the online course instead of having admin staff resetting manually the learning objects.
Outcome: Improve user experience, relieve admin workload, reduction on tickets reported, and guarantee that the quality and information of the course is up to date.
Please refer to the article below.
https://support.absorblms.com/hc/en-us/articles/235561688-Replacing-SCORM-AICC-Or-TinCan-Courses