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Status Unreviewed
Categories Learner Experience
Created by Guest
Created on Dec 6, 2024

Fix long URL in automatic email for password reset

The password reset link that is emailed to learners is WAY too long. It is 350 characters!!! See attached example. Many of our learners think it could be spam or a phishing email so they email us asking if it's legit. Can you make this an embedded/hidden link in a button?

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  • Guest
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    Dec 7, 2024

    I agree with this comment! This link is off-putting and can be confusing for customers. An embedded link would ease customer anxiety and help elevate Absorb's overall aesthetic.