We created a course that requires an upload. Many learners are missing this, (despite us adding a quiz question- how do you complete this course - select all that apply, a pdf with instructions, and video demoing it). The course will say 90%, but doesn't tell them what to do to complete it.
Same goes for if evaluations are required.
I have this same issue. I have tried everything. A quiz question. A task to be completed. I just can't seem to get learners to ever see this upload feature and we have several courses that require this to be completed. Instead the learner or their manager send the form to me to be uploaded, which we all know is a lot of extra steps for the admin to have to do as they impersonate the learner.
This is great feature, but needs a huge tweak!!!!