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Status Currently Available
Categories Learner Experience
Created by Guest
Created on Sep 15, 2021

Course Images give 403 Forbidden error when link is posted to Social Media

When a link to a course is posted on social media using the share button on the course itself, the thumbnail gives a 403 Forbidden error making the link look fraudulent.

That makes it very difficult to sell the course.

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  • Admin
    Mark Williams
    Reply
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    Dec 9, 2024

    Hi Matthew,

    Thank you for your feedback.

    We apologize for not getting to this idea sooner, we are currently making a concerted effort to work through our ideas backlog and we hope you will see response times improve in coming months.

    When you copy the link from our new file manager you are able to see the image while unauthenticated, if you select 'public' when uploading the file and then coy the link from the file manager, will this meet your needs?


  • Guest
    Reply
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    May 19, 2022

    Is the thumbnail set to "Public" or "Private"? Curious bc if we ever want to use this feature I would agree it looks sus.