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My ideas: eCommerce

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Improve cart checkout experience

Many cart abandonment issues can be attributed to unclear directions at the checkout page. The system does not sufficiently notify the learner that the process isn't completed until the phone number is entered, and they press the "complete transac...
over 2 years ago in eCommerce / Learner Experience 0 Unreviewed

Only Send Receipt Messages for Completed Credit Card Transactions

Presently, Absorb auto-sends a Receipt email (message template) when a learner completes the shopping cart process for credit card, cheque and EFT transactions. Absorb will auto-send a separate Receipt Error email (message template) if a credit ca...
over 2 years ago in eCommerce / Learner Experience 0 Unreviewed

multiple seat purchasing in ecommerce

When you purchase multiple seats in ecommerce the option to continue as guest in order to make the multiple seats purchase is not super intuitive. Would be nice if that could be tweaked so it was a more clear user-flow.
over 2 years ago in eCommerce / Learner Experience 0 Unreviewed

Allow discounts for group purchases

We would like the option to provide discounts for group purchases. Right now, discounts can be made available for single purchases or set up so that single or multiple purchases can receive it. However, we need to be able to say if more than 'X' l...
over 2 years ago in Admin Experience / eCommerce 0 Unreviewed

Require an account before making a purchase

Often, a manager with an account in the system will purchase a course offering for another learner on their team. Sometimes, the learner doesn't even have an account in the system. Can an upgrade be done to the system to require the purchaser to s...
over 2 years ago in eCommerce / Learner Experience 0 Unreviewed

Multi-Currency Simultaneous Prices

Multi-Currency Simultaneous Prices Listing functionality currently enjoyed is being lost with Admin Refresh (AR). All Absorb customers to be on AR by end of 2022. Absorb "may look at this a year from now." Will there be a gap between the two? Loss...
over 2 years ago in eCommerce / Learner Experience 1 Unreviewed

Shopping Cart Errors

Error 1: Currently the E-Commerce shopping cart 'update item quantity' button changes the quantity on all items in the shopping cart. For example, if our customers purchase two different ILCs and would like to have 3 seats in one ILC but only 2 se...
over 2 years ago in eCommerce 0 Unreviewed

Nudge emails for a learner with items in their cart but not checked out

Idea is that a learner could start thinking about purchasing items but then gets distracted or interrupted and forgets. Would be great if the next day they got a reminder email to purchase the items.
over 2 years ago in eCommerce / Learner Experience 0 Unreviewed