With observational checklists, if a Reviewer accidentally clicks on an employee, as a system admin we have no way of finding where that employee went. If I don't care about restricting reviewers' user management settings (or experience high turnover so this would be a nightmare to manage) it would be great for system admins to have the ability to peak into reviewers' portals to find where these missing employees went.
Hey Pamela,
Of course!
In this case, there are no restrictions on "User Management" as a reviewer. The company I work with has a lot of turnover, so it is easier if they do not use user management restrictions. Once a reviewer clicks on an employee/user that user will go straight to that reviewer's "in-progress" section of the Reviewer Experience. We have had Reviewers accidentally click on the wrong employee when going in and finding the employee/user they are looking for. When a Reviewer does this, as a System Admin you have no access to that specific Reviewer Experience to find where these missing employees are.
It would be nice to see which users are in which reviewers' "in-progress" section. The only way to see this is to admin impersonate each reviewer one by one and go into the Reviewer Experience to find the missing employee. Instead, it would be nice to have the System Admin have access to all Reviewer Experience so they can keep track of where this employee went.
Hi Zoe,
Can you tell me a little more about a reviewer 'accidentally clicking on an employee'?
How would this happen in your world? Reviewer authentication should be based on a named account, what is it that you are seeing happening that you can't track?
Can you provide more detail?
Thank you in advance,
Pamela