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Status Unreviewed
Categories Learner Experience
Created by Guest
Created on Jul 28, 2022

Access to certificates even when turned off at Course level

Currently, a learner is unable to access a completed certificate if the certificate option is later turned off at the course level. This means, previously completed certificates that are no longer being issued are unavailable.

For example, Joe Smith completes curriculum A and is issued a certificate on 1/1/2022. On 4/30/2022 the curriculum is edited to no longer issue a certificate. Joe smith can no longer access the certificate he received on 1/1/2022.

This is a problem for learner records. If we change the process or needs of a course, this should not affect previously completed certificates. I suggest that once a certificate is created, it remain available for the learner to access at anytime.

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