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Status Unreviewed
Categories Admin Experience
Created by Guest
Created on Sep 26, 2022

Admin functionality to restore deleted re-enrollments and course progress for learners

The admin had deleted re-enrollments for learners who had already completed a course prior to the re-enrollment. This deletion led to the learners having historic enrollments, but the admin could not longer see their activity progress for the course. A request for this to be restored was submitted by the CSM to the appropriate Absorb team. Instead of having to submit a request to us (Absorb) to have this restoration done, the admin wants the option to restore on his own.

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  • Guest
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    Sep 4, 2024

    We would also like to have this feature. Since Absorb doesn't have the option for blended courses, and curriculums remove any course-level restrictions/availability rules, we often run into the issue where people enrolled in an ILT that is within an curriculum end up re-enrolling in the ILT instead of enrolling in the subsequent evaluation within the same curriculum. If we re-enroll them in the session, then it creates duplicates in reporting. If we don't reenroll in the session, they're unable to see it on their end as a learner. Being able to restore the historic/deleted enrollment would resolve this. This is a regular issue that we encounter.

  • Guest
    Reply
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    Jan 3, 2024

    This would be a great feature to have! Being able to retrieve a historical enrollmnent or 'restore' a historical enrollment would be very helpful for us as well.