If there was a messaging tool to allow learners to message admins directly from the LMS it would cut down on the redundancy of having to navigate away from the LMS to let them know when there was an issue with a course. It could forward directly to the admin's email alerting him or her that there is a new user message.
This looks like the idea that mine was merged with: LMS-I-332 Contact Us form page. Vote on the linked idea and maybe we can get this some more attention.