It would be great to have the ability to create a Contact Us form similar to what Absorb has here: https://www.absorbcreate.com/contact-us but for our LMS specifically and the email will get sent to the one we specify. Being able to ask from the beginning which course is being inquired about will cut down the back and forth with users.
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Yes, and a drop down option to select the general topic they need help with would help us prioritize and manage our support inbox. The selection they make from the drop down would become the subject line of their email. This would improve our Learner Experience as they could contact us directly from the LMS platform.