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Status Unreviewed
Categories Admin Experience
Created by Guest
Created on May 8, 2023

Learner Inbox Management

If you notice, anyone with Admin access has the ability to delete messages from their own message inbox. However those users with Learner access only cannot do anything but mark messages as read. Over time, this inbox will accumulate hundreds of messages (between the system and priority messages). It would be a great improvement to either give Admins permission to clear out old messages for Learners or give Learners this access directly. I understand the desire to want to keep a log of messages sent for Admins to check- but over just 3 months of using the LMS, most of my users have already accumulated over 125 messages and they have asked about how we might clear out messages some of the older messages for them.

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  • Guest
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    Jul 22, 2024

    I agree that this would be a great feature. Aside from the volume of emails that go out, if an enrolment message or similar was sent in error, it would be good for Admins to have the ability to go in and delete these messages.

  • Guest
    Reply
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    May 9, 2023

    As a user, I would want the ability to clean my inbox. Agree that this would be a great upgrade!