I have a course that has ran now for a few years and we are getting into the stage where on the Certificate report learners are shown to have their first certificate and second certificate for the same curriculum. This is challenging to explain to managers who if trying to filter see one certificate date has expired and the second certificate for the same curriculum is current. It would be good to have some kind of filter to exclude the first certificate.
It's less of a problem for a manager with 1 dept and 20 staff, but a manager that is responsible for multiple depts and 100+ staff it become extremely hard to report quickly and accurately on.
This is a massive gap in the system, its impossible to report on compliance training with ease with all the data showing
This is a very big need for us. When trying to book in recerts for our compliance training with all of the historical enrollments showing is causing a lot of struggle
Is there any update on this from Absorb?
I think this is a good idea. It would be great to have a "History" button beside a curriculum certificate, the same way we can see the history of re-enrollments.
I agree, we are going to be launching soon, and manager reports for accreditation is so important and they check regularly based on certificate completion, so not showing an expired certificate would be helpful.