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Status Unreviewed
Created by Guest
Created on Oct 16, 2023

Allow Outlook Reminder Notifications < 24 hours before course start

The Outlook invitations generated when a learner enrolls in an ILC session are created with a reminder 24 hours before the session begins. The default within our company for meeting invitations is 15 minutes. In request #240489, I was advised that "We currently do not have a way to set the reminder notifications to less that 24hrs." We would like to be able to choose the reminder time for Outlook invitations with options less than 24 hours.

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  • Guest
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    Apr 18, 2024

    This is a huge issue for us as well. A 24-hour reminder does not help remind people the day of the event.

  • Guest
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    Apr 18, 2024

    We are hearing a lot of frustration about this within our company.


  • Guest
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    Feb 21, 2024

    Agree. My current workaround is to set a Session Reminder email for the smallest increment - 1 hour before the session start time. However the 24 hour reminder is not very useful - especially for Monday classes. The system should allow the admin creating the course/sessions to select an appropriate calendar reminder time ideally. Or if that isn't possible, there should be a global configuration option for each company/tenant to set a default - at the minimum - at the company level.

  • Guest
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    Nov 8, 2023

    YES! I was late for my own class that I was leading because there is no 15 minute reminder before the course. This is a standard practice for Teams and should be set up this way.