It seems only the person that sets up a report can cancel /delete the report.
Please can main admin users be able to delete a report from absorb if it's no longer required, and have the ability to amend changes to who & when the report is sent? Rather that just the person that created the report.
This is just embarrassing. SMH. Here's a rea life scenario on why this is needed. (BTW: This ability is available on every platform of every type I have ever overseen.) So, I was shocked this even has to be requested. This should never have to be escalated to the Dev team. I mean really?
Scenario:
As a system administrator, I still cannot trace or see who owns reports created under our LMS instance unless I know exactly who owns it or created it. It's circular and frustrating. In every system I have ever managed, as a system administrator or super user I can see and maintain any report created on the platform. Why does this matter? Well. because of the following issue below.
User: jdoe
Every day receives three reports CS 001 Yesterday Completions, CS 002- Yesterday Completions, and CS 003 - Yesterday Completions and wants to stop receiving the three reports. Neither the user or I created the reports. The reports were created by someone else BUT there is no way for me to know who created it so I can impersonate as the user to stop the reports being sent to the user.
I agree with these suggestions about reports. Having a global report showing all reports being generated and allowing system admin to modify them would be helpful.
This is a real problem. If a report exists that includes a field for a department that one is changing or deleting, one can't change the department until the report is deleted or changed.
Tier 1 support can't even tell us who created a report but has to push the request to a dev team.
Have also discovered that deleting a user (not just de-activating them) doesn't delete the report a user creates.
The easiest solution would be to create a report that shows a global list of all reports and the users who create them. From there, the admin should be able to delete reports as needed.