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Status Unreviewed
Created by Guest
Created on Mar 13, 2024
Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit LMS-I-1010 Nudge Emailing: Custom Template - add text field to include any email adrdesses to be cced on reminders .

Add "CC" and/or "BCC" to Message Template Merged

It would be great if there was an option to activate a "cc" or "bcc" field to all the message templates if desired, particularly the course approval request email.

  • Guest
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    Jun 24, 2024

    We are a new customer, having migrated from another LMS provider. Being able to 'cc' and/or 'bcc' selected staff in our Staff Development departments is considered key functionality due to its real-time nature. We appreciate the "Reports" paradigm in Absorb, but sometimes there is no substitute for receiving a direct interrupt e-mail so we can coordinate with consortia who provide training that we bring in-house. Enrollments can be especially critical and time-sensitive to our social services staff who administer child welfare and protection programs. Their schedules are hectic and very often interrupted for many reasons. After they enroll or we enroll them ourselves, the 'cc' notifications going to various roles would be most appreciated. Thanks!