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Status Unreviewed
Categories Integration
Created by Guest
Created on Jun 12, 2024

Credentialing tool integrations

Offering credentials (certifications, certificates, badges) is an essential element for garnering user adoption and confidence and for reporting department ROI.

Challenge: While the rest API documentation is comprehensive, the process is cumbersome and challenging for a rest API novice like me.

Proposed solution: Native integrations with various credentialing tools would help administrators unfamiliar with Rest API/ Postman more easily set up their integrations. This could also incentivize prospective customers to choose Absorb, knowing there are native credentialing tool integrations.

Who in the organization needs this:

  • Customer Success

  • Customer Education

  • Marketing

Industry: Customer Success/ SaaS

Impact of this change:

  • Confidence and improved admin experience

  • Increased product adoption

  • Lower demand on Absorb support/developers

  • Prospect affinity and buy-in

Recommended credentialing tools:

  • Accredible credentials (my personal preference as we use this today)

  • Credly

  • CertifyMe

  • Certifier

  • Attach files