Our business offers annual training for technicians throughout our dealer network. We have departmental admins at these locations to help us manage the technicians who are the main audience for our on-line program. The system administrator sets up the ILC course with the required parameters, but when the departmental admin selects and assigns the tech, all the parameters set by the system admin are negated. Research within this portal and with our Absorb contact notes this is a known "issue" or "condition" of Absorb, but we have not been able to get any answers of how/when/if this will be resolved. We have been looking at the Manager Experience feature, and see that there may be an avenue there, in the future but in it's current state it is much too limited, feels more beta-ware than software in its current form.
We really need better tools that allow the system administrators to develop department administrator roles that have select administrative capabilities for the department assigned to them. Maybe this is the intention of Manager Experience?