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Status Low Probability of Delivery
Created by Guest
Created on Sep 12, 2021

Configure a Livechat Support Function

The ability to configure a Livechat such that learners and administrators could contact the owner of the LMS for support would provide a simple and easy to use support tool without the need for users to exit the LMS experience to get support

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  • Guest
    Reply
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    Dec 3, 2022

    Thank you for the idea. At this time we do not have plans to implement this.

  • Guest
    Reply
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    Oct 1, 2021

    Yes, it would be nice to have our support team be live to help during preset avaiablity rules/hours.

  • Admin
    Demetrio Pagano
    Reply
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    Sep 22, 2021

    Thank you for your idea. Do you envision that the LiveChat would be avaiable 24/7 and monitored by your LMS administrators in order to answer questions from learners?