Absorb is very reliant on logging in and emails for communication. Younger staff use text more often, or rely on notifications (we are the restaurant industry, so it is a large portion of our staff). The biggest flaw on the app, and the reason we don't utilize, is that the app doesn't have the ability to have push notifications.
Agreed, so many competitors are offering push notifications and this is becoming an issue with Clients that are asking for this capability. Most users do not want to receive so many emails.