Add a cancel option that doesn't remove enrollment data, but also sends out the cancel email to learners and instructors. However, keep the data for who signed up. That way, if the class is scheduled in the future, we can look back to who registered before but didn't get to attend their session.
Example, you offer an ILC registration for a 1 hour course in Q1, but something comes up, and the class needs to be cancelled, not just rescheduled. In Q3, the decision is to hold it again. Because it was cancelled, it is currently like it didn't exist. It would be nice to have a way to look back and see who wanted to attend in the past as well as tracking which instructors are consistently cancelling sessions, which is lost by deleting.
I echo the comments. We can't mark the learners as absent because the trainer couldn't attend. Our L&D Manager has to delete the session and then make a note of who was booked so they can be notified of the next session. We'd also like to be able to report on the number of cancelled sessions throughout the year.
This critical to our organization We need this option for reporting purposes.
It would also be incredibly useful if the notification could go to 'Specific' admin users rather than ALL of the leaners department - given ALL includes the Supervisor as they are assigned the admin role (which still doesn't make sense to me given there is a separate Supervisor role).
Can't believe this hasn't been actioned. Sessions are bound to get cancelled or postponed, we need a way of notifying all attendees without deleting the session and losing the enrolment data.
Any update on this? It's a problem for us that we can only kick this message out by canceling, and we also then lose all records of who had signed up.
I would also like this feature. I was actually not cancelling ILCs (but instead closing enrollment) so that I could keep a record of ILCs offered. But then I realized the cancellation emails weren't going out. So please, +1 for this.