this used to be a setting based on documentation. If we have a course that has ecommerce, and the learner is scheduled to take it again we set allow for re-enrollment rules. that re-enrollment bypasses ecommerce. Obviously if we charge them for the first time, we would want to charge each subsequent times. we should have the ability to set the re-enrollment to require repurchasing and not bypass ecommerce.
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Hello Everyone,
With the August release, we’ve added Course Repurchase as an option which can be set for courses and works in conjunction with re-enrollment to enable you to charge learners for access to courses before they can re-enroll.
The repurchase price for a course can be configured to be different from the base purchase price. Additionally, if you are using multi-currency, then the repurchase price can be presented in multiple currencies.
This functionality needs to be enabled in E-Commerce settings before it is available for administrators to define for each course configuration.
Additional information on Course Repurchase can be found here: https://support.absorblms.com/hc/en-us/articles/18702071557523-Course-Repurchase
Hi,
Would it be possible to base the re-purchase on the course expiry date, not just on the completion date or certificate expiry date.
Thanks
YES! We also have mostly external learners who pay a fee for a course and they need to take it annually. We'd like to allow re-enrollment with the same course fee (or the ability to discount the fee by a flat amount or %). Or, at least allow re-enrollment RULES so we can allow just for certain departments to re-enroll for free.
This is such an obvious feature that I assumed the program was able to do this. Truthfully the lack of this feature is probably a deal breaker for us. 80% of our students purchase another class. They are starting to want to re-attend other classes. I'd hate to find out that some of them re-enrolled without me realizing that they haven't paid again. This is a big flaw that just shows again how well this was designed for internal training and poorly designed for external training.