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Status Unreviewed
Categories Platform
Created by Guest
Created on Mar 16, 2022

Prevent Confusion By Updating the WYSIWYG Interface in the Ideas Portal

In the Ideas portal where I'm responding right now, I have a WYSIWYG interface where I enter suggestions. After spending a fair amount of time on my own and then with an Absorb support person, I’ve learned that not all of the interface is functional. In particular, I have learned that the “add hyperlink” button is not allowed for clients.

If Absorb doesn't want clients to add hyperlinks, please eliminate the button. Or at least provide information in a knowledge base article that tells us that the button is not functional. It's confusing to have an interface not work when we're told it was designed for us.

Thanks!

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