Currently, ILC Session reminder emails don’t have a function to apply the time zone to the email. Our courses are set to time zones across Canada and our students are finding the emails confusing since they only include the time and not the time zone. The students assume the time is their local time and they often miss the session.
It would make much more sense for the reminder emails to have an added time zone function. This would not be a lot of work for a developer to add since the time zone function already exists in the ILC Session Creation, it would take very little effort to apply that function to the ILC Session reminder emails as well.
Chris Mckinnon, from the Absorb Client Advocacy team, advised us to post this idea when he could not find a work around solution to resolve the time zone issue in our help ticket.