At present, Absorb has the option to send all enrolment/completion/failure messages to a learner's supervisor, or none at all. Could there be an option to send a Nudge reminder to a supervisor after so many have been sent to a learner, or after a certain length of time. For example, if Absorb has sent 3 nudge emails to a learner and the course is still showing as Not Started or In Progress, could we have the option to send a 4th to both the learner and their supervisor?
The nudge email to supervisors need to go out once the due date passes. Sending a supervisor a nudge email before the course is past due is confusing. This would be a great improvement!
This would be an excellent feature. We do not include supervisors on nudge emails because the nudges start going out before the due date, and the supervisor doesn't need to be notified yet. We would like the copy to go to the supervisor after a certain number.
I wholeheartedly agree with this suggestion. The supervisors only need the nudge messages when the course is significantly overdue, but then they absolutely need to get the messages. This would be a significant win!