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Status Unreviewed
Categories Learner Experience
Created by Guest
Created on Aug 11, 2022

message template resend to employee

The "new user" email message template is set up to send out our ADP new user account is created. Sometimes we don't put the "work email" in due to waiting on IT to create it. So the new user email won't sent without an email.

Wish there was a push button to resent the message to a user or a group of users once we add their emails in.


Maybe when messaging the user using a template message could be an option.

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  • Guest
    Reply
    |
    Oct 31, 2024

    We provide courses to external users through Absorb. Very often they do not complete their account activate before the link in the 'new user' email expires. It would be useful to be able to resend them (in a batch action) a 'new user' email.

  • Guest
    Reply
    |
    Oct 3, 2022

    I agree, there is no way to send a message template to users from Users > Message or from the message templates page. I need to email new-hires but have to edit the new user template, copy the text, go to Users, and message them and paste the text.

10 MERGED

Admin to resend notifications

Merged
I would like to see the ability to resend a notification to a user. Primarily related to the welcome message and course enrollments. In my previous LMS, we could resend an email message from within the admin portal. We have had several incidences ...
almost 3 years ago in Admin Experience 1 Unreviewed