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Status Reviewed
Categories Admin Experience
Created by Guest
Created on Jun 1, 2023

Auto disable learner accounts on a specified date

All learners in our system are given access to the training curriculums for 6 months as part of their contract with us. Currently, admin staff must keep a list and manually disable the accounts after 6 months have passed, creating a lot of extra work and expense. If we do not disable the accounts, we continue to get charged for users who should no longer be accessing the system.

Challenge: Keeping our active user list accurate to prevent cost overruns and excessive admin time manually disabling accounts when the 6 months

Proposed solution: Provide a feature allowing an account to disable automatically on a specified date. This date field would be located on the new user setup screen, the edit user screen, and should be able to be reported on.

Who needs this in our organization: Our LMS user and training admin.

Industry: Healthcare

Impact of this change: Streamlined workflow and quite a bit of saved time as they currently have to keep track of every learner's start date and end date, then go in and manually disable the learner's account.

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  • Guest
    Reply
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    Nov 20, 2024

    We have a similar requirement where our customers require LMS access only for a certain period of time. Not having the ability to automatically deactivate their account, we run the risk of paying for licences for users not using the LMS. Currently we have an admin continuously monitoring these accounts.

  • Guest
    Reply
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    Nov 4, 2024

    Yes Please! It could be based off of latest expiration dates (A drop down with all outstanding expirations) or a period of time after the last logged in date.

    This would be a great Bulk Edit feature.

51 MERGED

Automatically De-activate Users based on a Date

Merged
Currently there is no method for automatically deactivating users, the ability to set the status for a user to Inactive based on a Date field or Inactivity related to a Date field would reduce the need to manually de-activate users who are no long...
about 3 years ago in Admin Experience 11 Reviewed