The ability to unenroll a learner from a course and, if they already completed the course, keep their record of completion visible on their transcript and enrollment history.
Currently, if you unenroll a learner from a course (regardless of status), it removes their history in that course as if they never took it.
[like] Lucio,Victoria@DDS reacted to your message:
Hello,
Thank you for sharing your idea in our Ideas Portal. We’ve reviewed your submission and are marking it for Future Consideration. While we can’t move forward at this moment due to our current roadmap priorities and resource allocations, we value your suggestion and will revisit it when evaluating new enhancements to Admin Experience.
Your feedback is an important part of our product development process, and we appreciate you taking the time to contribute. If you have any other thoughts or ideas, please don’t hesitate to share them.
I'll weigh in based on experience. We have over 2k users who have had their certifications deleted due to unenrolling users. The intent of unenrolling the user was to remove them from preset auto enrollment/ reminders for a particular course, without affecting the course settings for the wider user audience, as it was no longer required for those individuals.
With our new insight after now being in an enormous mess that needs resolving, we would have never made the changes. The help articles state removal of user data for in progress and not started users if unenrolled, which we thought is perfect for our application, whereas in a separate and rather buried article, you can see the user deletion of ALL data based on unenrollment, including previously completed courses. This was nested under, how to complete historic enrollments, which is NOT intuitive to review and should be more clearly stated in the enrollment section.
In what world you would want to remove/delete previously gained certifications/ completions is beyond me, while their may be applications where this makes sense (I can't foresee any), it should be a clear option in which the user/admin understands the consequence of executing.
Our company is now without certifications to meet regulatory compliance requirements. Metaphorically, drivers licenses have been deleted, for which the drivers require to do their job and show to legal authorities. This is a monumental problem, one that was done rather absent mindedly on our end and without review, prior to affecting our entire user database. We are now in crisis mode and need to find resolve.
When something makes ZERO sense, it should be fixed immediately. Go now and fix this so that you may thwart others from losing critical information as we have done.
I see value in this, but think it should be OPTIONAL. We specifically selected Absorb because we could truly remove an item from someone's history (I promise, there is legitimate business sense to this :)). If this idea was implemented, I think you should have the *option* to retain completion.
Definitely useful for compliance reporting!