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Admin Experience

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Configure a Livechat Support Function

The ability to configure a Livechat such that learners and administrators could contact the owner of the LMS for support would provide a simple and easy to use support tool without the need for users to exit the LMS experience to get support
about 3 years ago in Admin Experience / Learner Experience 3 Low Probability of Delivery

Customizable Transcript layouts

The ability to have a set of options which determines the content that appears on the transcript would enable the ability to cater the transcript to different audiences
about 3 years ago in Admin Experience / Learner Experience 6 Reviewed

Add External Training to Multiple Learners

Our departments host many external trainings that we would like tracked through Absorb. It is unreliable to ask the users to complete. It would be great is the admin could add external training on their behalf without needing to impersonate. Also,...
over 2 years ago in Admin Experience 0 Unreviewed

Add Course Status to User Enrollments

Since all courses show up in the User Enrollments (even when inactive) it would be helpful to be able to filter by Course status and filter out the active or inactive courses. I recommend adding Course Status to the filter and column options.
over 1 year ago in Admin Experience 1 Unreviewed

Upload Documents to Learner's Transcript/Profile

It would be helpful to be able to upload documents to a Learner's Transcript through the Admin portal without having to impersonate the learner and upload through "External Training". We have employees who complete trainings at other companies tha...
almost 3 years ago in Admin Experience 3 Unreviewed

Course Edit page - button to turn on all sections

When I navigate to Courses > Courses > select a course > click edit - it defaults to have the 1st 2 sections selected. I want an easy way to turn ALL on, today I have to click each one. Ideally we have a 1-click button to enable all.
6 months ago in Admin Experience 0 Unreviewed

Online course with different course settings for 2 target groups of auto- & self-enrollment

Dear all, We have the need to offer online courses with mixed target groups for auto- & self-enrollment. - Auto-enrollment: a specified target group shall be enrolled automatically (mandatory for them) and they should receive nudge emails. Upo...
almost 3 years ago in Admin Experience / Online Courses 1 Unreviewed

Absorb Academy in Spanish

With Amplify content in Spanish, support staff at Absorb speaking Spanish for email support, and Implementation Project Managers available in Spanish, it would be a great addition to add further support to the Spanish-speaking clients by presentin...
4 months ago in Admin Experience 0 Unreviewed

Add Filter for Post Enrollment Source

Add a filter that displays if a course was assigned based on a post-enrollment of another course and list the course that triggered this enrollment. That way, if we want to change the enrollment rules, we can easily find the course that caused the...
over 1 year ago in Admin Experience 0 Unreviewed

Nudge emails - send to supervisor option after a certain number

At present, Absorb has the option to send all enrolment/completion/failure messages to a learner's supervisor, or none at all. Could there be an option to send a Nudge reminder to a supervisor after so many have been sent to a learner, or after a ...
over 2 years ago in Admin Experience 3 Unreviewed