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Admin Experience

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PIN reset functionality in Admin Portal - move to user page

Hi, For admins to reset the PIN for learners you have to currently click on the user, edit and then reset PIN, why does the option to reset not appear on the user page of the dashboard like password resets? Thanks for your consideration.
11 months ago in Admin Experience 0 Unreviewed

1 Certificate Multiple Expiry cases OR multiple certificates

I have something that has come up where one course we run typically has an expiry of 24 months. However, for a certain group of learners/employees it is every 12 months. Rather than setting up 2 courses, I wonder if it would be possible to have mu...
over 2 years ago in Admin Experience 1 Unreviewed

Allow Admin to Delete Survey Questions After User Has Submitted

We need to be able to delete survey questions even after a learner has submitted an answer. I created a template course that included a survey, and submitted a survey as a test but now i cannot delete my submission in order to delete the question.
almost 2 years ago in Admin Experience 0 Unreviewed

Partial refund on transactions

If a user orders two courses within one order, the two courses have the same transaction Id. This leads to the the fact, that you can’t refund a part of the transaction. If a user orders two courses, one is happening and the other one isn’t, we ar...
about 2 years ago in Admin Experience 1 Unreviewed

Would like to automatically enroll training online during Birth Month.

We have a policy that staff must complete annual required training during their birth month. When automatically enrolling staff in online courses there is not an option for this. It would take a lot of time to enroll staff during their birth month...
11 months ago in Admin Experience 0 Unreviewed

Score from a Course Upload to reflect as the Score on Course Level

As of now, when entering a score value for a Course Upload item it will not be reflected on the User's transcript. You can leave a score and mark each upload as approved, however when looking into the user transcript it will say the course is only...
11 months ago in Admin Experience 0 Unreviewed

Allow attachments when taking attendance

Most of our ILC (and virtual events) have either a sign-in sheet or an attendance report (Teams and Zoom). It would be helpful if we could attach these when taking attendance for a session. Instead, we save them to a shared folder where we have to...
over 2 years ago in Admin Experience / Instructor Led Courses 0 Unreviewed

Assignment rules - Allow admin to copy and edit an assignment rule

To save time for admins, allow admins to copy an existing enrollment rule and edit it.
over 1 year ago in Admin Experience 1 Unreviewed

Students pending approval should not appear on the Mark Attendance page

Students who are pending approval should not be considered enrolled in an ILC session until they are approved and therefore should not appear in the Mark Attendance page. The way the pending approval status is currently treated defeats the purpose...
over 1 year ago in Admin Experience 0 Unreviewed

Archived / Inactive Courses: Do not appear on the User Transcripts

When you archive a course in the system the course will no longer appears/displays (PDF) on the Users Transcripts. FDOT had to develop a solution to create a " Archive: Inactive Courses - IC " Category to note these courses. Reporting is done by s...
over 2 years ago in Admin Experience 3 Unreviewed