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Status Unreviewed
Categories Teams
Created by Guest
Created on Aug 20, 2023

Auto-attendance reconciliation with multiple attendance reports

Hello,

We are enjoying the Teams auto-attendance reconciliation. However, we run into a problem when a meeting is started and stopped multiple times on a single day. The attendance report is created for each meeting instance. When we attempt to use auto-reconciliation, the processing algorithm gets confused and claims participants are absent when in fact they did attend. This typically happens with our JAPAC region where participants will join the meeting multiple times before or after the start time of the call. Multiple attendance reports then get generated. Your integration doesn't seem to know which to actually use when reconciling. Can you fix this?

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