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Admin Experience

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Clarify "Enrollment" terminology in Admin back-end - "Assigned" vs "Enrolled"

Problem Statement: A common problem I have found is that, if you "enroll" users in a course (such as if they were assigned a curriculum with an "Enable Automatic Enrollment" rule), they are not in fact "enrolled", they are merely "assigned". They ...
over 2 years ago in Admin Experience 0 Unreviewed

Designate CC Email for New User Emails

We would like to have the system send copies of New User Messages via a CC field we could use during the User Import process. We would like to send a copy of each New User email to the individual who requested the new users. (We do not want this i...
over 2 years ago in Admin Experience 1 Unreviewed

Provide option for curricula enrollment to trigger re-enrollment in courses

Each year we require our associates to complete legally required courses. The course names typically do not change but we slightly alter the content. The number of courses each department is required to complete varies, so we create multiple curri...
about 1 year ago in Admin Experience 0 Unreviewed

Admin Refresh - Historic Enrollments on Transcript Page

My company recently turned over to the Admin Refresh and is encountering lots of unadvertised changes leading to problems and poor experiences. Here's one. Previously, historic enrollments were not clickable when viewing a user's transcript. As su...
over 2 years ago in Admin Experience 1 Unreviewed

External ID Field in course Settings

We'd like to add unique course IDs to our courses. We could use the external ID field to do this, the only issue, we need it to be visible and searchable by the end user. Can this field be switched on so the learner experience search picks it up a...
over 1 year ago in Admin Experience 0 Unreviewed

Edit Existing Groups

When employees have role changes, it would be helpful to move them into different Groups. This is different than Departments. For example, we have a Group for Supervisors. Sometimes, an employee is no longer a Supervisor, so we would want to remov...
over 1 year ago in Admin Experience 0 Unreviewed

Enrollment Key Notes Field

We really need a Notes field available on Enrollment Keys. Right now, we have no way of tracking changes made to enrollment keys. It would be incredibly helpful to have a notes field to track any changes to the enrollment key and allow admins to e...
over 2 years ago in Admin Experience 0 Unreviewed

Show relevant Department while creating new learner

It would be great if a department is preselected while adding a learner to a department
over 1 year ago in Admin Experience 0 Unreviewed

FAQ - Ability to Tag

I have many FAQs loaded in multiple languages. Sometimes, there is more than one FAQ with the exact same question, but a different answer. For example, if an internal employee needs support, they need to raise a ticket through our ticketing system...
over 1 year ago in Admin Experience 0 Unreviewed

Control Editing Administrator by Group

It would be great if we could control who are the primary editing administrators of courses by group rather than the current department setup. I have a small group of admins that span different departments so it would be more accurate to set up a ...
over 2 years ago in Admin Experience 0 Unreviewed