Right now, only System Admins can Impersonate other Admins. We need more.
Example: Jane is a Sales Manager. She has lower-level Admin rights to run reports on her own team. When Jane needs technical assistance, I'd like Bill, a department level Support Admin, to be able to assist her and see what she sees.
Please add the option for Non-System Admins to be able to Impersonate other non-System (Department) Admins.
Rick
Thank you for taking the time to share your idea with us. After careful consideration, we’ve determined that we are unable to prioritize this suggestion at this time. While we recognize the value of your request, our current roadmap commitments and resource constraints prevent us from pursuing it in the near future.
Please know that your idea remains in our repository, and we will revisit it as we continue evaluating improvements to roles, specifically the ability to duplicate the feature to impersonate other admins.
Your feedback is invaluable in shaping our platform, and we truly appreciate your contribution to its growth.