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Status Unreviewed
Categories Admin Experience
Created by Guest
Created on May 19, 2022

"Absent" means "Fail" - "Absent" message trigger? or Mark as Fail If Toggle

We have courses that 'showing up' is the pass/fail threshold. While I understand why the system needs both "Absent" and "Fail" there is no "Send absent email" only "Send failure email" message. A "Fail" status must be marked one-by-one in each user's transcript. In a class of 300 people and 50+ don't show up, that's a lot of work to 'Fail' them and trigger the email. There are two ways to accomplish a trigger to message/communicate upon taking attendance, that by virtue of not showing up, 'you fail.'

  1. Add a "Send Absent email" to the course builder

  2. Add a toggle in the course builder that says "Absent = Fail" and when selected the Attendance action will then also mark people as 'Failed" and it triggers the 'Send failure email' messages.

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  • Guest
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    Sep 22, 2023

    I know only 9 people have voted for this, but this seems an easy thing to created if there is already a workflow for Fail. Absent should be similar just triggered by a different field being created.

    I can't use the absent feature at all because I need those emails to be sent to the learner and manager and the only workaround is to mark a person as Fail because they didn't' attend a class.

  • Guest
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    Apr 17, 2023

    Totally agree that there is should be ability to mark Absent = Fail

  • Guest
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    Mar 3, 2023

    I vote yes! The logic doesn't currently make sense for ILC sessions since there is no Fail option when marking attendance.


  • Guest
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    Sep 9, 2022

    This might also require an "ILC Absence" message template to be created. It would be great to be able to send the message to the person, and their direct supervisor.