To whom it may concern,
We would like to suggest a message template that is triggered when a student fails to attend an ILC. The template message would serve to notify the manager and the student that the ILC was missed. If possible it would also be great if we could offer or show make up options.
Thank you for your time
We have thought about this so that we can include a survey to Absent learners asking why they were not able to attend. We are a national organization working with thousands of external partners to host live sessions, so any info we can gather on when/what works best is helpful.
To clarify - Message would be sent/triggered when the student's attendance is marked as absent or failed.